FAQs

GOT QUESTIONS? WE'VE GOT ANSWERS.
(AS LONG AS IT'S ABOUT US!)

ABOUT OUR BREWERY

QUICK FACTS ABOUT THE BREWERY:

  • Established in 2010, we moved to our new facility in Tweedbank in 2015.
  • After a recent expansion, we are now running at a 32HL capacity.
  • We have our own bottling line to control everything including production, it can run through 1000 bottles an hour!
  • Everything we do is done in house, from label design to beer production to bottling and shipping.

CAN I BUY BEER AT THE BREWERY?

Yes you can! We have a small retail store that we are hoping to develop in the new year. This is the best place to get the freshest beer possible! One of our amazing team members will be on hand to take you through the beers and recommend our favourites.

Our brewery shop is open:

Monday to Friday - 10am till 5pm

You can order online for collection; once your beer is boxed up, we'll sent you an email and you can pick it up from our brewery shop.

DO YOU SELL MERCHANDISE?

We do! We have quite a range of merchandise including:

You can purchase these online, or from our brewery shop. Please note, we don't currently have the facilities to fill growlers on-site at the moment, but it's something we're looking into for the future.

DO YOU DO BREWERY TOURS?

Not at the moment, however it is definitely something we’d like to do and will be planning to offer in the future. Until then, you are able to come down and see the brewery by visiting our retail store (You can sneak a peek at the brewery on the way in!)

CAN I HAVE SOME LABELS/BOTTLE CAPS FOR MY COLLECTION?

Of course, just send us a pre-paid and self addressed envelope to us and we’ll send it back to you with some goodies!

Tempest Brewing Co
Block 11, Units 1 & 2,
Tweedbank Industrial Estate
Tweedbank
TD1 3RS

ABOUT OUR BEER

DO YOU DO A HOP/GLUTEN/ALCOHOL FREE BEER?

Unfortunately, we do not.

ARE YOUR BEERS VEGETARIAN/VEGAN FRIENDLY?

Yes! We very recently acquired a centrifuge that allows us to clear our beers without the need for finings like Isinglass, meaning that all our beers - with the odd exception - are vegan friendly. 

The only beers that are the exception to the rule will be fairly obvious, like our Imperial Oyster Stout which is made with fresh oysters, but we'll be sure to note this detail on the individual pages for each beer. 

HOW CAN I KEEP UP TO DATE WITH NEW BEER RELEASES?

The best way to keep up to date is to subscribe to our newsletter, and to follow us on social media. We’re on Facebook, Twitter, and Instagram, and we keep track of these 24/7 so if you have a question about our limited editions this is your best bet!

BUYING OUR BEER

WHERE CAN I BUY YOUR BEER?

Our beer is available in many bars and bottle shops across the UK and abroad, to find your local stockist please visit our interactive Stockist Locator map.

You can also buy it at our well stocked and managed online store, or you can pop along to the brewery to buy it direct from our retail store mere metres from where the beer was brewed!

DO YOU SELL BEER INTERNATIONALLY?

Yes, we have started exporting to a number of countries including:

To find stockists, please contact the distributor given in brackets above. We are looking at other countries, so watch this space! We cannot ship to individual international customers through the online store, this is only available in Mainland UK.

I WOULD LIKE TO SELL/DISTRIBUTE YOUR BEER, HOW DO I DO THAT?

Just get in touch! We’re always on the lookout for new stockists and opportunities, so whether you own a pub, shop, or are running an event, feel free to get in touch with us:

Email: sales@tempestbrewco.com
Phone: 01896 759 500

DO YOU SUPPLY CASK OR KEG BEERS FOR PRIVATE PARTIES/WEDDINGS/EVENTS?

We certainly do! We are happy to supply small orders of cask or keg beers for all types of private event. Please give us a call or drop us an email for pricing and more information.

 

ONLINE STORE

PLEASE NOTE THAT OUR ONLINE STORE POLICIES MAY BE DIFFERENT IN THE RUN UP TO CHRISTMAS. LAST DAY FOR CHRISTMAS DELIVERY IS WEDNESDAY 20TH DECEMBER.

WHAT ARE THE SHIPPING COSTS FOR ONLINE ORDERS?

For mainland UK, we have four shipping options:

  • Merchandise and Lighter orders: £5.99
  • Beer and Orders above 2kg: £10

If you order over 12 bottles then remember it costs the same whether you buy 13 or 24, so be sure to fill up the extra spaces! The boxes are big enough for everything from hoodies to glassware to gift packs so don’t be shy about ordering more.

Postage prices are different for local postcodes, and for Highlands & Islands/Isle of Man/Northern Ireland, please click here for more information.

WHEN DO YOU SHIP ORDERS?

For same day dispatch, your order must be in no later than 10am Monday - Friday. This gives us time to pack and prepare the order to be picked up by our courier. 
If you order after 10am, your order will leave the brewery the following day. Also note that we do not pack orders on the weekend, so if you order after 10am on Friday, or on Saturday or Sunday, your order will be dispatched on the Monday. 

DO YOU DO GROWLER FILLS FOR THE GROWLERS?

Not online, but bring it along to an event where we’ve got our pallet bar and we’ll see what we can do for you. We’ll be bringing the growlers with us to events throughout 2017 just for people who want them filled on the spot!

You can get growler fills of our beer at a few different locations, such as Grunting Growler in Glasgow. Please enquire with these venues individually to arrange!

CAN I ORDER ONLINE AND COLLECT IT IN PERSON?

Yes! We offer free Brewery Pick Up at the checkout on the online store. Simply select this, and we’ll box everything up then email you when it's ready for you to pick up.

IS THERE A MINIMUM ORDER?

No there isn’t, but this doesn't affect the shipping costs; it costs the same to ship 5 bottles as it does to ship 24 so keep this in mind when ordering. 

THERE’S A PROBLEM WITH MY ORDER, WHO DO I SPEAK TO?

Oh no! We’re sorry to hear that, but don’t worry just get in touch with us and we can sort you out. Get in touch with info@tempestbrewco.com.